top of page

Medicare & You:
Counseling and Advocacy Program (HICAP)

HICAP: The Health Insurance Counseling and Advocacy Program (HICAP) provides free and unbiased Medicare counseling and advocacy for seniors of Santa Cruz and San Benito counties.

Senior Network Services is a nonprofit agency providing senior citizens and persons with disabilities with information, guidance and assistance in coordinating existing resources to promote independence and the highest quality of life.


Call – Santa Cruz 831-462-5510

Email –

  • EDUCATES the community on Medicare related coverage

  • EVALUATES supplemental health insurance (medigap) policies and Medicare Advantage (HMO) plans

  • COMPARES Medicare prescription drug plans

  • ASSISTS with Medicare and health insurance problems

  • ADVOCATES for Medicare beneficiaries on claims issues

  • ASSESSES long term care insurance coverage

  • OFFERS individual counseling and educational forums

Medicare Counseling Sessions Appointments & Presentation with Bill Proulx (HICAP Program Manager) are available at the Highlands Park Senior Center the 2nd & 4th Thursday of each month

from 11 am- 1 pm.

Please call 831-462-1433

to schedule 

Attend an in-person presentation by the Health Insurance Counseling and Advocacy Program (HICAP), a program of the Senior Network Services, a local nonprofit agency to learn how to compare plans and hear what is new with Medicare in 2024. HICAP provides unbiased Medicare Insurance information throughout California. Presentations are free of charge but pre-registration is helpful!

bottom of page