Privacy Policy & Terms of Use

Privacy Policy

Effective Date: 9/20/2025
Last Updated: 9/20/2025

Highlands Park Senior & Community Center (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.highlandsparkseniorcenter.org (“Website”), and outlines your rights under applicable laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other relevant privacy laws.

If you are located in the European Union, the United States, or elsewhere, this Policy applies to you.

1. Information We Collect

We may collect the following categories of personal information:

Identifiers: Name, email address, phone number, mailing address.
Internet Activity: IP address, browser type, device identifiers, pages visited, and interactions on our Website.
Payment Information: If you make a donation, we collect necessary billing information via our secure third-party payment processor.
Demographic Information: Age group, interests, or preferences if voluntarily provided.
Communication Data: Messages, feedback, or inquiries submitted via forms, email, or phone.

We do not knowingly collect or process information from children under the age of 13.

2. How We Use Your Information

We use the information collected to:

Provide and maintain our services.
Respond to inquiries, requests, or support needs.
Process donations and event registrations.
Improve Website performance, security, and user experience.
Send updates, newsletters, and information (you may opt out at any time).
Comply with legal and regulatory obligations.

3. Legal Basis for Processing (GDPR)

If you are in the European Union, we process your personal data on the following bases:

Your consent.
To perform a contract (e.g., processing your event registration or donation).
To comply with legal obligations.
Legitimate interests (e.g., maintaining Website security, improving services).

4. How We Share Information

We may share your personal data with:

Service Providers: Payment processors, email services, IT support, and website analytics providers.
Legal Authorities: If required by law, subpoena, or legal process.
Affiliated Partners: Organizations we collaborate with to provide community services (only with your consent, where required).

We do not sell or rent personal information.

5. Data Retention

We keep personal information only as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.

6. Your Rights

Depending on where you live, you may have the following rights:

Under GDPR (EU/UK residents):

Right to access your personal data.
Right to rectify inaccurate data.
Right to erase (“right to be forgotten”).
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent at any time.

Under CCPA/CPRA (California residents):

Right to know what personal information we collect, use, and disclose.
Right to request deletion of your personal information.
Right to opt-out of sale or sharing of personal information (we do not sell data).
Right to correct inaccurate information.
Right to limit use and disclosure of sensitive personal information.
Right to non-discrimination for exercising your rights.

To exercise any of these rights, please contact us (see Section 11).

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance Website functionality.
Analyze traffic and usage patterns.
Improve services and user experience.

You may disable cookies in your browser settings. For EU visitors, a cookie consent banner will be presented.

8. International Data Transfers

If you access our Website outside the United States, please note your information may be transferred to and stored on servers located in the U.S. We implement appropriate safeguards, such as Standard Contractual Clauses (SCCs), where required by law.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute protection.

10. Third-Party Links

Our Website may link to external sites not operated by us. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

11. Contact Us

If you have questions, concerns, or wish to exercise your rights, contact us at:

Highlands Park Senior & Community Center
[Insert Address]
Email: [Insert Contact Email]
Phone: [Insert Phone Number]

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Significant updates may also be communicated via email or Website notice.